Refund Policy
At Delta Hemp Farm, we are committed to providing high-quality products and excellent customer service. If for any reason you’re not completely satisfied with your purchase, please review our refund policy below:
Full Refunds
We offer a money-back guarantee for unopened products. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. To be eligible for a full refund, the product must remain unopened and in its original packaging.
Store Credit
For opened or used products, we offer store credit rather than a full refund. If you’ve opened or used a product and would like to return it, you will receive store credit equivalent to the value of the product. This store credit can be used for future purchases at our store.
Final Sale Products
Certain items, including discounted or clearance items, may be marked as final sale. These products are not eligible for returns, refunds, or exchanges. Please review product descriptions carefully before purchasing.
How to Request a Refund or Store Credit
To initiate a return or refund, please send an email or fill out our contact form. We will process your request and provide you with further instructions.
If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help.